Help and support

Did I just buy something?

No. Orders in the store are fictional: nothing is charged and nothing ships. Only a Premium subscription, bought through Paddle on the Premium page, is a real payment.

My bag or orders disappeared

As a guest they live in this browser. Private windows, clearing site data or another browser start fresh. Sign in to keep them on every device.

The fitting room can't find my face or body

Use a well-lit, straight-on photo: a portrait for glasses and caps, waist up for jackets, full length for dresses and trousers. You can always place the piece by hand with the sliders.

Premium and billing

Manage or cancel from your account. For anything else, email chowchowbuy@gmail.com.